Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply:

"Agreement" means these Terms & Conditions together with any engagement letter or statement of work.

"Services" means the business consulting services provided by Catalystgens, including resource allocation advisory, supply chain consultation, and inventory strategy review.

"Client" or "you" means the individual or organisation engaging our Services.

"We", "us", or "our" means Catalystgens.

"Deliverables" means the reports, frameworks, tools, and other materials produced as part of our Services.

2. Acceptance of Terms

By engaging our Services or using our website, you agree to be bound by these Terms & Conditions. If you are entering into this Agreement on behalf of an organisation, you represent that you have authority to bind that organisation.

Our Services are intended for business professionals. By engaging our Services, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements.

If you do not agree to these Terms, please do not use our website or engage our Services.

3. Description of Services

Catalystgens provides business consulting services to organisations in Hong Kong and the Greater Bay Area. Our services include, but are not limited to:

Resource Allocation Advisory services that provide guidance on distributing organisational resources across competing priorities. Supply Chain Consultation services that examine how materials and information flow through supply networks. Inventory Strategy Review services that analyse inventory management practices and provide policy recommendations.

The specific scope, timeline, and deliverables for each engagement are defined in a separate engagement letter or statement of work.

We reserve the right to modify or discontinue any Service at any time, with reasonable notice to affected clients.

4. Client Responsibilities

To enable us to provide our Services effectively, you agree to:

Provide accurate and complete information necessary for the engagement. Make relevant personnel available for meetings and discussions as reasonably required. Provide timely access to documents, data, and systems as agreed in the engagement scope. Review and provide feedback on draft deliverables within agreed timeframes. Pay all fees in accordance with the agreed payment terms.

Delays or failures in fulfilling these responsibilities may affect our ability to meet agreed timelines and may result in additional fees.

5. Acceptable Use

When using our website, you agree not to:

Use the website for any unlawful purpose or in violation of any applicable laws. Attempt to gain unauthorised access to any portion of the website or connected systems. Interfere with or disrupt the integrity or performance of the website. Upload or transmit any viruses, malware, or other malicious code. Collect or harvest any information from the website without authorisation.

We reserve the right to terminate access to our website for any user who violates these acceptable use provisions.

6. Intellectual Property

Our intellectual property: All content on our website, including text, graphics, logos, and software, is owned by Catalystgens or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Engagement deliverables: Upon full payment, you receive a non-exclusive licence to use Deliverables for your internal business purposes. We retain ownership of our methodologies, frameworks, and tools developed prior to or independent of your engagement.

Client materials: You retain ownership of all data and materials you provide to us. You grant us a limited licence to use such materials solely for the purpose of providing the Services.

7. Fees and Payment

All fees for our Services are quoted in Hong Kong Dollars (HKD) and are set out in the applicable engagement letter or statement of work.

Payment terms: We typically require a portion of fees upon engagement commencement, with remaining payments tied to milestone completion. Specific payment schedules are detailed in each engagement letter.

Late payment: Payments not received within 30 days of the due date may incur interest at 1.5% per month. We reserve the right to suspend Services until outstanding amounts are paid.

Expenses: Unless otherwise agreed, reasonable out-of-pocket expenses incurred in providing Services (such as travel costs) are billed separately with supporting documentation.

8. Confidentiality

Each party agrees to maintain the confidentiality of the other party's confidential information and not to disclose such information to third parties without prior written consent.

Confidential information includes business data, financial information, strategic plans, and any other information designated as confidential or that would reasonably be considered confidential given its nature.

Confidentiality obligations do not apply to information that is publicly available, independently developed, received from a third party without restriction, or required to be disclosed by law.

9. Disclaimers

Our Services are provided on an "as is" basis. While we strive to provide high-quality consulting advice, we do not warrant that our recommendations will achieve specific results.

Professional advice: Our Services constitute professional consulting advice but should not be considered a substitute for specialised legal, financial, or accounting advice. We recommend consulting appropriate professionals for such matters.

No guarantees: Business outcomes depend on many factors beyond our control. We do not guarantee any particular financial results, cost savings, or operational improvements.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by Hong Kong law:

Our total liability for any claims arising from or related to our Services shall not exceed the total fees paid by you for the specific engagement giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, regardless of whether we were advised of the possibility of such damages.

These limitations apply to all causes of action, whether in contract, tort, or otherwise.

11. Indemnification

You agree to indemnify and hold harmless Catalystgens, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your use of our Services, or your violation of any applicable law or third-party rights.

12. Termination

Termination by either party: Either party may terminate an engagement by providing written notice as specified in the applicable engagement letter, typically 30 days' notice.

Termination for cause: Either party may terminate immediately if the other party materially breaches the Agreement and fails to cure such breach within 14 days of written notice.

Effect of termination: Upon termination, you shall pay all fees for Services rendered up to the termination date. We shall deliver all completed Deliverables and work in progress upon receipt of payment.

Provisions relating to confidentiality, intellectual property, limitation of liability, and dispute resolution shall survive termination.

13. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, war, terrorism, labour disputes, government actions, or internet or telecommunications failures. The affected party shall promptly notify the other party and use reasonable efforts to mitigate the impact.

14. Dispute Resolution

Governing law: These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Informal resolution: Before initiating formal proceedings, parties agree to attempt in good faith to resolve disputes through direct negotiation.

Jurisdiction: Any disputes that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

15. General Provisions

Entire agreement: These Terms, together with any engagement letter, constitute the entire agreement between the parties regarding the subject matter hereof.

Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall continue in effect.

Waiver: Failure to enforce any provision shall not constitute a waiver of that provision or any other provision.

Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through our website or direct notification. Your continued use of our Services after changes become effective constitutes acceptance of the revised Terms.

17. Contact Information

For questions about these Terms & Conditions, please contact us: